VOIP is an anagram for voice over internet protocol. You may have also heard it called IP Telephony and Internet Telephony. Some others will call it Internet Calling. It is designed as an alternative way of making phone calls and is an effective way to communicate in business.
How VOIP Works
VOIP works by setting up an operating system that will connect to other computers that contain the same program. Each user gets a specific profile that they can use to call and receive calls. Users can then select an individual from their call list to set up a direct phone conversation.
Once the call is made, it will use either the computer-installed microphone or a separate one to set up a conversation. You can also set up a video conference using a web camera. The most exciting thing about VOIP is that most systems are free to use.
It Can Connect Your Business in Unique Ways
One of the best things about VOIP is that it can not only connect you with other business but increase your office communication. That’s because it operates on a simple system that can be adapted for intraoffice use. For example, a boss on a higher floor could call a lower level manager without having to pick up the phone.
Even better, these systems track when somebody is online and make it easy for you to know when you can call them. A proper VOIP training program will teach people how to set up away messages and automatic answering systems to ensure that individuals know when somebody is available and when they are busy.
You Don’t Have to Change Your Infrastructure
While more heavy-duty VOIP systems may require a few new pieces of technology to use, most will operate within your already existing communication infrastructure. Even better, they can be integrated with telephone systems, cell phones, and even fax units. In this way, you can upgrade your communication methods without having to spend a single dime on it.
There are Many Options to Consider
If you are interested in best business VOIP service, there are many different programs to consider. Each of these has features and benefits that are worth investigating. While most of them will be free to use, you may set up a payment system for more advanced features.
For example, a business-hosting VOIP program may require a small fee because of a large number of users on the system. Thankfully, most of these programs charge you nothing but get their funding from advertising or other unique sources.