Business owners like you may be reluctant to switch over to VOIP because they assume that their older communication methods are still appropriate and effective. Unfortunately, that is not always the case in today’s modern times. That’s because they have a variety of inherent limitations and downsides that you don’t get with VOIP. The following are the biggest issues they will present your business.
While technology has transformed the way we use landline telephones, they still operate on the same basic principles. And the most frustrating element of landlines is that the person has to be there for you to communicate with them. If they aren’t, you can leave message after message and leave it up to them to get back with you. And in today’s modern society, few people maintain their landlines anymore or may rarely use them.
Cell phones are a bit better than landlines when it comes to business communication but also have downsides. For example, a person may ignore your text without ever replying to it. Even worse, they may not receive the text due to issues with connectivity. Cell phones are also notoriously picky when it comes to service availability, meaning you may struggle to get a hold of somebody.
Faxing is usually a pretty effective way to move important documents. But if your business partner doesn’t have their fax machine on, they won’t receive the information until it is active. As a result, they may miss important communication that they would have otherwise received. Even worse, the file may be lost in the transfer without you realizing it, necessitating another connection.
While email is still an effective way to stay in touch, it has its downsides. For example, it is very easy to lose track of an email when hundreds arrive in your inbox every day. Even worse, people may miss an email because they don’t check their account regularly enough. As a result, they may not stay in touch with you on important aspects of a business.